Support

Frequently asked questions

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Is my rental insured?+

Yes — every trip is covered by comprehensive insurance and roadside assistance is included.

Can I pay in HTG?+

Yes. AyitiRide supports USD and HTG. MonCash and NatCash support is coming soon.

What if my flight is delayed?+

Airport pickups include real-time flight tracking and a 60-minute complimentary wait.

How much can I earn as a host?+

The average SUV listed in Port-au-Prince earns about $640/month. You keep 85% of every booking.

When do hosts get paid?+

Payouts run weekly via bank transfer. MonCash payouts are on the roadmap for Q1 2026.

Do you offer chauffeured trips?+

Yes — toggle 'Include a professional driver' when you search, or pick an Airport Pro vehicle.